We offer our customers a 30-year mechanics and 10 year fabrics guarantee on all products purchased from January 1, 2015. This service does not have to be paid for additionally, but is covered in the purchase price.
We would like to express our belief that our products are of absolutely high quality, not only visually but also in terms of quality. The prerequisite for the guarantee is an existing original invoice. Cover materials are considered separately because they are subject to a natural aging process.
Purchase
We firmly believe that our products are of the highest quality, both in appearance and durability. To qualify for the guarantee, you will need to provide the original invoice. Please note that cover materials are treated separately, as they naturally age over time.
Support
If you have any issues, contact us with your commission number (under your chair)
Pick up
We will arrange pick-up via a shipping company and provide packaging material if needed.
Contact our service team
Complaints about obvious defects upon delivery must be noted immediately on the delivery note. Complaints about hidden defects must be reported within 5 working days of arrival of the goods, stating the invoice number and delivery date.
Do you need replacement parts or repair services? To process the matter, please contact our headquarters and we will be happy to help you:
Thank you! We will contact you soon.