Right of Withdrawal
(1) Consumers are entitled to the statutory right of withdrawal as described below:
Right of Withdrawal
You have the right to withdraw from the purchase contract in accordance with §312g (BGB).
The withdrawal period is fourteen days.
You may withdraw from the purchase contract within the withdrawal period without providing any reasons.
In the case of a purchase contract, the withdrawal period begins on the day you or a third party designated by you, who is not the carrier, takes possession of the goods.
In the case of a contract for multiple goods ordered as part of a single order but delivered separately, the withdrawal period begins on the day you or a third party designated by you, who is not the carrier, takes possession of the last item.
In the case of a contract for the delivery of goods in multiple partial shipments or pieces, the withdrawal period begins on the day you or a third party designated by you, who is not the carrier, takes possession of the last partial shipment or piece.
To exercise your right of withdrawal, you must inform us (LÖFFLER GmbH, Rosenstraße 8, 91244 Reichenschwand, Fax: +49 (0) 91 51 – 83 00 8-88, Phone: +49 (0) 91 51 -83 00 8-0, Email: hallo@loeffler.de) of your decision to withdraw from this contract by means of a clear statement. You can use the attached model withdrawal form, but it is not mandatory. You can also send your withdrawal via this link directly through our shop or via post or fax by printing out the appropriate form. If you choose to send the withdrawal directly through our shop, we will promptly send you a confirmation of receipt of such a withdrawal (e.g., by email). To meet the withdrawal deadline, it is sufficient to send the notice of exercising your right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we are obliged to refund all payments we have received from you, including delivery costs (with the exception of any additional costs incurred if you have chosen a different delivery method than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day we receive notice of your withdrawal from this contract. For this refund, we will use the same payment method that you used for the original transaction unless explicitly agreed otherwise; in no case will you be charged fees for this refund.
We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs earlier.
You must return the goods to Hdh Sitzmöbel c/o Löffler GmbH, Industriestraße 5, Hersbruck, 91217 DE, Email: hallo@loeffler.de, Phone: +49 (0) 91 51 -83 00 8-0, Fax: +49 (0) 91 51 – 83 00 8-88, without undue delay and in any event no later than fourteen days from the day on which you informed us of the withdrawal. The deadline is met if you send the goods before the period of fourteen days has expired.
We bear the costs of the return shipment for the following countries: France, Belgium, Netherlands, Luxembourg, Portugal, Spain, Poland, Hungary, Slovakia, Denmark, Czech Republic, Austria, Switzerland.
You are only liable for any diminished value of the goods if the loss in value is due to handling that was not necessary for examining the condition, properties, and functioning of the goods.